Privacy Policy
Effective date: March 18, 2026
This Privacy Policy explains how Subjourney collects, uses, shares, and protects personal data when you use our website, applications, and related services.
1. Who We Are
Subjourney is the data controller for personal data processed through the Service, except where otherwise stated.
Contact:
- Email: privacy@subjourney.com
- Address: Subjourney, [Insert business address]
2. Data We Collect
Depending on how you use the Service, we may collect:
- Account data (name, email, password hash, profile details)
- Usage data (pages viewed, actions taken, feature usage)
- Device and technical data (IP address, browser type, OS, identifiers)
- Payment and billing metadata (plan, transaction status, invoices)
- Communications (support messages, feedback, survey responses)
- Cookies and similar tracking data (see Cookies section)
We do not intentionally collect special categories of personal data unless explicitly provided and legally permitted.
3. How We Use Data
We use personal data to:
- Provide, maintain, and improve the Service
- Authenticate users and secure accounts
- Process subscriptions and payments
- Communicate updates, notices, and support responses
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations
- Analyze usage and performance
4. Legal Bases (EEA/UK)
Where applicable, our legal bases include:
- Contract: to provide the Service you requested
- Legitimate interests: to improve, secure, and operate the Service
- Legal obligation: to comply with laws and regulatory requirements
- Consent: where required (for example, certain marketing or cookie uses)
You may withdraw consent at any time when processing is based on consent.
5. Cookies and Similar Technologies
We use cookies and similar technologies for:
- Essential functionality (login/session management)
- Preferences and settings
- Analytics and performance insights
- Security and abuse prevention
Where required by law, we request consent before placing non-essential cookies.
6. Sharing of Data
We may share personal data with:
- Service providers (hosting, analytics, payment processing, support tools)
- Professional advisors (legal, accounting, compliance)
- Authorities or regulators when legally required
- Parties involved in a merger, acquisition, or asset sale
We do not sell personal data.
7. International Data Transfers
If data is transferred outside your country, we use appropriate safeguards as required by applicable law, such as standard contractual clauses or equivalent mechanisms.
8. Data Retention
We retain personal data only for as long as needed for the purposes described in this policy, including legal, accounting, tax, and security requirements. Retention periods vary by data type and legal obligations.
9. Security
We use technical and organizational measures designed to protect personal data, including access controls, encryption in transit, and monitoring for suspicious activity. No system can be guaranteed 100% secure.
10. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Restrict or object to certain processing
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at privacy@subjourney.com.
11. Children's Privacy
The Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal data from children without appropriate legal basis.
12. Third-Party Links and Services
The Service may contain links to third-party sites or services. Their privacy practices are governed by their own policies, and we are not responsible for them.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice where required.
14. Contact
If you have questions about this Privacy Policy or data handling practices, contact:
- Email: privacy@subjourney.com
- Address: Subjourney, [Insert business address]